Video Captions & Transcript Request


Please read the information below.


Mediasite, Stream, YouTube, Vimeo and MP4 Video files can be captioned through our captioning service. Please share MP4 files via cloud storage. e.g. OneDrive or Google Drive. 


MP3/M4A audio files can be sent out for transcripts. 

If you need a Zoom recording captioned, please upload the video to YouTube or send us a link to download the .mp4 file. 

Shared files, like Box, Dropbox, or Google Drive must be shared to "Anyone with the link," the files will be downloaded and sent for captioning so the caption company can access them. 

Other weblinks need to be reviewed to see if we can get them captioned and do not fall in the standard turnaround time for captions. Please check to see if video is available on YouTube before submitting from another website. 

Please Note: Microsoft OneDrive, Stream, and Sharepoint allows users to auto generate captions and text transcripts. Under the video settings select "Transcript and captions" and "Generate captions." Once completed the captions will be automatically available for the video, and can be edited under "Transcript." If the video is larger than 1GB please send to us for captioning.

We CANNOT caption streaming service videos (e.g. Amazon, Netflix, Hulu,) or sites that require a login. 

If you have digital files that need captioning contact Media Production Services via email mps@csusm.edu. 

Our caption service can caption (not translate for subtitles) in the following languages: English, Spanish, Mixed English/Spanish, French, and German. Captioning in a language other than English will increase turnaround time. After a caption request has been completed, there is an option for translation into Spanish, French, German, Italian, Portuguese, or Dutch.

Turnaround times can be affected by audio quality. Any issues during processing will delay the turnaround time. 

If you need a DVD or VHS digitized, please contact the Media Library at x4370 or fill out their online request form at https://biblio.csusm.edu/external/course-reserves/media-faculty-reserve-form The CSUSM Media Library can caption only the content they digitize.

Please select CSUSM division

Select Processing Time

Today is Thursday, May 15th
 
Normal turnaround time is 3 business days. 
Rush turnaround time is 1 business day.
 
This excludes weekends and holidays. 

NOTE: Captions submitted after 2pm or on the weekend will be processed on the next business day. Submissions after 12PM on Friday will not be processed until Monday. Poor audio quality can also cause delays in processing.
 
Estimated Caption Completion Date
Normal Processing: Tuesday, May 20th
Rush Processing : Friday, May 16th
 
Please select Normal or Rush:

Media Link Types (check all that apply)

(Please note that captioning for videos in OneDrive, SharePoint, and Stream can be auto generated by Microsoft in the video settings for videos less than 1GB).

Language for Captions (Not Translations)

Returned Caption files will be zip files with the following formats:

Transcript files

Clean Text Transcript: .clean.txt
Raw Text Transcript with Markers: .txt

Caption files

SubRip subtitles: .srt 
WebVTT (2014) for HTML5: .2014.vtt
DFXP Timed Text with begin/end tags: .dxfp.xml
Window Media Player captions: .smi and .asx

Script or Auto Transcript Attachement

If you have an auto transcript file from Zoom or a text script, please attach it here.

Link Examples

 
Mediasite: https://hermes.csusm.edu/Mediasite/Play/d2028f8f7f86407caf693e1e9ec2b4e21d
 
Microsoft Stream: https://web.microsoftstream.com/video/aa4d02d2-d4d5-4c6f-b2a6-c5898c91xxx7
 
YouTube: https://www.youtube.com/watch?v=Nns5qpbV5lA
 
Vimeo: http://vimeo.com/51613192
 
SharePoint: https://csusm.sharepoint.com/:v:/r/sites/IITS-ZoomArchive/Shared%20Documents/Folder%20Name/File_Name.mp4?csf=1&web=1&e=FHCxzN
 
OneDrive: https://csusm-my.sharepoint.com/:v:/g/personal/username_csusm_edu/ERm-djGhe0dHusdk_ZQEWxxBtV8ZTCHx8fXB-DWr1lBx5g?e=e8aEHM
 
Google Drive: https://drive.google.com/drive/folders/0B4e-hMjWjpyYfklfdFBTRS1SdTEycEFkdjF1R1IyTmc4ZXNHZkhPc1lvUGliU01Sbxxxxxx?usp=sharing

Caption Translation

If you need translations, they will be processed after the captions are completed