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Identity Verification Form
Duo / Multi-Factor Authentication (MFA)
In order to verify an individuals' identity, personal information must match information on-file with the university. Once the form is submitted, our staff will review the submission and attempt to verify your identity using our verification tool. If successful, we will contact you using the provided email address to send updates regarding your request to modify MFA settings.
First Name
Last Name
If alumni, please list any other names under which you attended CSUSM:
CSUSM Student or Employee ID # If known (Do NOT submit your social security number!)
Campus Email Address (@csusm.edu)
Choose all that apply
First time setup - need unique code
I got a new phone using the same phone number
I got a new phone using a different number
I want to update my number on file
I lost my phone and need access
Other (please explain)
Do you require additional assistance with...
Setting up Gmail for the first time
Resetting my password
Other (please explain)
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